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By Tammy Northcutt

Tammy Northcutt is the Operating Principal of Keller Williams Realty Preferred in Orland Park and CEO of The Wexler Group Team.

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If you are a real estate agent in Chicagoland or the Southwest Suburbs, you have probably noticed how quickly artificial intelligence is entering the industry. What started as a simple tool for writing listing descriptions is now transforming how agents manage leads, communicate with clients, and run their entire business.

At Keller Williams Preferred Realty, we have been working closely with agents to help them understand how AI can be used in practical ways that actually improve their daily workflow. The goal is not to replace the relationship side of real estate. Instead, AI allows agents to spend more time with the right clients while automating many of the repetitive tasks that used to take hours.

Here are several ways AI is beginning to reshape how successful agents operate today:

1. AI can help identify motivated buyers and sellers. One of the most powerful uses of AI is analyzing data to determine which leads are most likely to move in the near future.

Instead of relying on guesswork, AI tools can review communication patterns, engagement history, and online behavior to identify signals that someone may be preparing to buy or sell. For agents managing a large database, this helps focus attention on clients most likely to take action.

For experienced agents in the Chicagoland market, this means less time chasing cold leads and more time working with clients who are actively planning their next move.

2. AI is making database communication easier than ever. Most real estate agents are familiar with the concept of a consistent communication plan with their database. Some call it a 36-touch system, while others use a 48-touch strategy.

In the past, maintaining that level of communication required significant manual work. Today, AI tools can help automate and personalize much of that process.

We train agents to build annual communication systems that provide consistent value to past clients, buyers, sellers, and prospects. The result is stronger relationships and more consistent visibility, without the time burden of maintaining a full communication schedule.

3. AI assistants can streamline everyday business tasks. Another advantage of AI is the ability to create specialized assistants for different parts of your business. For example, agents can build AI tools that help with legal questions, paperwork preparation, document editing, marketing copy, and more.

These assistants can interact with platforms such as marketing tools and design software to complete tasks that once required several separate systems.

While people still play an important role in real estate businesses, AI can significantly reduce the time and cost required to complete many administrative tasks.

4. AI platforms are evolving quickly, and agents who learn them early gain an advantage. There are now many AI platforms available, each designed for different purposes. Some are stronger at writing and marketing content. Others focus on research, analytics, or video creation.

Tools like ChatGPT and Perplexity are helping agents gather information faster and organize projects more efficiently.

The key is understanding which platform works best for each task and how they can be used together. In our team, we introduce agents to different platforms through ongoing classes and training sessions so they can begin experimenting and building their own systems.

“AI is not replacing real estate agents. It is helping the agents who use it run smarter, more efficient businesses.”

5. AI is helping agents save time and operate more efficiently. The biggest benefit many agents notice when they begin using AI tools is the time savings. Tasks that once required hours of research, writing, or data analysis can now be completed in minutes.

This allows agents to focus more on client relationships, negotiations, and the parts of real estate that truly drive their business forward.

When used correctly, AI becomes less about technology and more about improving how an agent runs their business day to day.

What this means for real estate agents. Artificial intelligence is not replacing real estate agents. Instead, it is becoming a powerful tool that can help agents operate more efficiently, communicate more consistently, and identify opportunities more quickly.

For experienced agents in Chicagoland and the Southwest Suburbs, learning how to incorporate these tools into your business could make a significant difference in the years ahead.

We regularly host training sessions and masterminds focused on topics like AI, marketing systems, and business growth. These sessions are open to agents who want to learn, collaborate, and explore new ways to improve their business.

If you are looking for additional training, coaching, and accountability in your real estate career, we would be happy to meet with you and learn more about your goals. Call
708-906-6377, email tammy@our1thing.com, or visit https://growth.our1thing.com to schedule a conversation with our leadership team.

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